How to claim

Make a claim online or by post.

1. Log in to the PG Mutual Member Area

If you have registered for the Member Area, you can log in here. If you need to register, it’s a quick process. You will just need your member number.

2. Select Claim tab and follow the on-screen instructions to submit your claim

Complete the claim form within 28 days of the first day of incapacity.

Make sure you have the relevant documents needed to support your claim – such as GP notes. These can be scanned or provided as a clear photograph and attached.

3. Assessment of your claim

Once received, we will assess your claim. In some instances, we may request further information.

4. Approved claims benefit paid

Your benefit will be deposited directly into your personal bank account once approved.

1. Get a claim form

For a physical claim form, call us on 0800 146 307 or you can download one here.

2. Fill in your claim form and send it to us with your supporting documents

Complete the claim form within 28 days of the first day of incapacity.

Post your form and documents, such as GP notes, to us at

PG Mutual,
11 Parkway, Porters Wood,
St Albans, AL3 6PA.

3. Assessment of your claim

Once received, we will assess your claim. In some instances, we may request further information.

4. Approved claims benefit paid

Once approved, your benefit will be deposited directly into your personal bank account.