Cookie Policy

Cookies enable us to improve our website as they distinguish you from other users of the site by providing analytics about how visitors use it. They also enable us to recognise and count the number of visitors and how they navigate the site. We do not use cookies to collect or record personal information such as your name, address or payment details.

We’re here to help. Call Freephone 0800 146 307.

What are cookies?

A cookie is a small file of letters and numbers that is stored on your computer or mobile device when you access some websites. Cookies enable a website to recognise your device and help your browser navigate the site by allowing you to log in automatically and remember any settings you choose ‘whilst moving around our site during one session, and also to remember you from’ previous visits. Cookies do not harm your computer, extract personal information or deliver viruses, but we would like to place these cookies on your computer to improve our site, the effectiveness of our advertising, and to provide a customised experience for customers.

Can you block cookies?

Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our site – i.e. a ‘session cookie’ for this site visit has already been set, and this will close down when you exit your browser. If you wish to disable cookies you must either do this via your internet browser, or via the ‘cookie settings’ link which can be found here. Please note that not all cookies can be disabled via our settings link, as some ‘necessary cookies’ are essential to the core design of the website, and without this the site will not be able to function as required. If all cookies are disabled via your internet browser then you may not be able to fully access the website.

What cookies do we use on our site

Where can I find out more information about cookies?

If you'd like to learn more about cookies in general and how to manage them, please visit www.aboutcookies.org or ico.org.uk/for-the-public/online/cookies. Alternatively we are always here to help on freephone 0800 146 307.